Terms of Service · Tallylark

These Terms of Service ("Terms") govern your access to and use of Tallylark ("Tallylark", "we", "us"), including the marketing site at tallylark.com and the web application at app.tallylark.com (together, the "Service"). By creating an account or using the Service you agree to these Terms.

1. The Service

Tallylark is an invoice reminder and collections tool for independent consultants and service businesses. You can add clients and invoices, and we will send automated payment reminders on your behalf and generate Stripe payment links so your clients can pay quickly.

2. Your account

You must be at least 18 years old and legally able to enter into a contract.
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
You will provide accurate information and keep it current.
One person or business may use the Service per account, unless we have agreed otherwise in writing (e.g. team seats on paid plans).

3. Acceptable use

You agree not to:

Send content or reminders that are unlawful, deceptive, harassing, defamatory, or infringing.
Use Tallylark to send unsolicited commercial email (spam) unrelated to a legitimate invoice you are collecting.
Attempt to reverse engineer, decompile or interfere with the Service, or circumvent security or rate limits.
Use the Service to harm minors or to violate any law or third-party right.

We may suspend or terminate accounts that violate these rules, at our discretion, with or without notice.

4. Plans, trials and payment

New accounts include a 14-day free trial with full Starter features. No credit card is required to start.
Paid plans (Starter and Pro) are billed monthly via Stripe. Prices are shown on our pricing page and may change on notice, with any change taking effect at your next renewal.
Subscription fees are billed in advance and are non-refundable except where required by law.
You can cancel at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period; you retain access until then.
Failure to pay may result in suspension of paid features. Your data will be retained per Section 8.

5. Your data and content

You retain ownership of the client, invoice and business content you put into Tallylark ("Your Content"). You grant us a limited licence to host, process and transmit Your Content solely to provide the Service (including sending reminder emails on your behalf). We do not use Your Content to train machine-learning models or share it with third parties except the sub-processors listed in our Privacy Policy.

You are responsible for ensuring you have the right to send reminders to the client email addresses you enter, and for complying with all applicable email and anti-spam laws (including CAN-SPAM, PECR, and GDPR where relevant).

6. Third-party services

Tallylark integrates with third-party services including Stripe (payments), Supabase (database and authentication) and Resend (email delivery). Your use of those services is also subject to their own terms and privacy policies.

7. Intellectual property

Tallylark and its software, branding and content are our property (or that of our licensors) and are protected by intellectual-property laws. Except for the limited rights expressly granted to you in these Terms, we reserve all rights.

8. Cancellation and account deletion

You may cancel your subscription at any time from Settings → Billing. You may request full account deletion by emailing hello@tallylark.com. On deletion we will remove your account and business data within 30 days, subject to any legal or accounting retention obligations. Exported invoices and reminder logs may remain in backups for a limited period after deletion.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, timely, error-free or that any reminder will be delivered to a particular inbox.

10. Limitation of liability

To the maximum extent permitted by law, Tallylark and its officers, directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, revenue, data, or business opportunities, arising out of or in connection with the Service. Our aggregate liability to you for any claim arising out of or relating to the Service will not exceed the greater of (a) the amounts you paid us for the Service in the twelve months preceding the event giving rise to the claim, or (b) USD 50.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, such as liability for fraud or death or personal injury caused by negligence.

11. Indemnity

You agree to indemnify and hold Tallylark harmless from any claim, damage, or expense (including reasonable legal fees) arising out of Your Content, your use of the Service, or your breach of these Terms.

12. Changes to the Service and Terms

We may modify the Service or these Terms from time to time. If we make material changes to these Terms we will notify you by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing law and disputes

These Terms are governed by the laws of England and Wales, without regard to its conflict-of-laws principles. You agree that the courts of England and Wales will have exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms or the Service, except where mandatory local law grants you the right to bring proceedings in your country of residence.

14. Contact

Questions about these Terms? Email hello@tallylark.com.